Psychological services are covered by most extended health insurance plans or workplace benefits, but are not covered by OHIP. Please consult your individual healthcare insurance plan to determine the extent of coverage provided.

Therapy sessions are typically 50-minutes in duration. Longer sessions can be arranged with your therapist and are pro-rated.

We have a 24-hour cancellation policy. If you cannot make an appointment, please email your therapist 24 business hours prior to your scheduled time. The full fee will be charged for late cancellations or missed appointments. Insurance companies do not provide reimbursement for cancelled or missed sessions.

People often inquire about the number of sessions required to observe meaningful progress. Determining this precisely hinges on getting acquainted with your unique situation. Broadly, our practice offers both extended, year-long therapy and shorter-term interventions spanning 12-20 sessions. If you have a predefined session count in mind before commencing therapy (e.g., limited coverage for only 5 sessions), kindly inform us in advance to aid in planning and tailoring your therapy accordingly.

Each appointment, including the initial session, is 50 minutes. During the first meeting, we embark on the journey of understanding you as an individual, gaining insight into the challenges you're encountering, and establishing your therapy objectives. It also provides an opportunity for you to evaluate what we term "fit," gauging the comfort and rapport you feel with your therapist – a pivotal aspect of the therapeutic process. Additionally, together, we'll determine the frequency of your therapy sessions.

You do not need a Physician’s referral to make an appointment with us. If you are considering making an appointment the first step is to send us an email or click-on the Request an Appointment button and then complete and submit the form. We will contact you to answer any questions you might have and to help decide whether our practice will meet your needs, and which of us might be the best fit for you based on your goals and your schedule.

Therapists at Park Hill Psychology seek to maintain the strictest standards of confidentiality and privacy with respect to your information. There are some exceptions to maintaining confidentiality and privacy in the province of Ontario. Psychologists and every other group of registered health care professionals are required to break confidentiality under specific circumstances. Your therapist will discuss these with you in your first session.